When you complete the form, have your order number, details of what is broken/damaged and a photo of all damaged goods, ready to share with us. Keep everything, including any damaged materials, packaging and shipping carton/box until we have resolved the issue. If you do accept the order before you realize there is damage to all or part of your order, please contact us as soon as possible. We will do our best to make things right. If your order arrives damaged or defective, please, do not accept the order. If you think you are missing anything from your order, please check your order tracking for additional details or contact us. Therefore, your order may arrive as several packages, not necessarily on the same day. Your products may come from multiple warehouses or in some cases directly from the vendor. Please refer to our Equipment and Large Item Delivery Check List before confirming your order. You are responsible for bringing the large items and/or equipment inside the building and putting it in place. That means they will deliver to your door and no farther. Our delivery companies offer door-to-door delivery service only. But we do need a street/shipping address, we cannot deliver to P.O. Mounting the cutter to a wall saves valuable countertop space and accommodates high volume cutting into bulk containers. We ship from Canada to anywhere in Canada. The carrier we use will depend on the products that you have purchased. We use multiple delivery companies that offer short and reliable delivery times. FREE delivery Mon, Jun 26 on 25 of items shipped by Amazon. In the event an item on your order becomes unavailable, you will be notified by email, and we will provide options on how to proceed. Onion Slicer,Tomato Slicer,Egg Slicer,Potato Chip Slicer,Slicing Tool,Onion Cutter Holder,Vegetable Slicer Dicer,Stainless Steel Kitchen Tool,Black,2 Pack. Anywhere in Canada.ģ-7 business days from placing an order to delivery. $9 shipping charged on orders below $99 (before tax). Your postal code will determine if you are considered a remote location. If an order remains unclaimed it will be shipped back to at the customer's expense.įree shipping on orders over $99 after discounts and before taxes, except for remote locations. Most couriers will hold onto customer orders for 5-7 business days. In some situations a courier will leave a note and bring your order to a local pickup facility. Sometimes a courier service will attempt delivery to your address and no one is home. Your return request is processed within 1-3 business days and your credit will appear within 10 days on your original method of payment. You are responsible for any return shipping cost. You may be asked to provide pictures of all products to be returned. Please contact us with your order number, product description and reason for return to start the process. All products can be returned within 30 days of delivery, provided they are unused and in the original packaging.
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